CD4059 for the non-clairvoyant (and non-anorak) is a programmable divide-by-N counter.
I've never used it but I can't imagine a manufacturer selling a device that doesn't work.
Have you tried a second device?
(Please tell me you bought more than one. In UK they are dead cheap. In fact cheaper than potato crisps/chips
).
When I've had issues in the past it has usually been a case of me not understanding, rather than a duff product.
In the TI data sheet there are many example circuits.
Have you understood the difference between the Jam inputs and the K (modulus) inputs?
Have you set it to divide by Xthousand and only put 10 pulses in and then wondered why nothing has come out?
Its impossible to give you an answer.
My guess would be, that unless you have a duffer, you've done something wrong.
All people can really suggest is 'have you tried...'
In a minute you'll have a Eureka moment and get it sorted.