Is axe027 meets macbook really that quirky?

#1
For a product that has been working for so many for so long, is there still some mysterious method or multiple suggestions to have hit & miss attempts at having the connection from computer to picaxe?
When they talk, it's fine. If the axe027 simply worked after the prescribed downloads it would be great. Why is there still a requirement to post on the forum for help to 'get comms back'?

Yes, this is a call for help with the message;

Download for 14M2 on A801YMZV Failed
Error: Can't open port /dev/tty.usbserial-A801YMZV. (err=2: No such file or directory)

That's bound to be needing one of those quirky fixes, but which one? (It worked yesterday).
 
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