Hi,
New here so please be gentle.
I have contacted "support" with nothing over two weeks. This is a copy of my last email.
Can someone here help me, as I am pulling my hair out.
Further to my email requesting help running Picaxe Editor 6, sent 5 days ago, I have carried out the following:
1.Removed the copy of PE6 from my laptop.
2.Checked that the laptop is fully up to date with MS updates.
3.Restarted the laptop.
4.Reloaded PE6 from your website.
5.Installed the drivers for the download cable.
6.Fitted the download cable to the USB socket and allowed the laptop to install the new hardware.
7.Started PE6 by double clicking the exe file.
As soon as the small PE6 window appears it stops and goes to a checking for solution window.
Please can you advise what to do to get PE6 running.
By the way I was brought a Picaxe starter pack for Xmas and there was no disk in the pack, hence I am trying to load PE6 from your website.
Thanks for any help.
Best regards Rick
New here so please be gentle.
I have contacted "support" with nothing over two weeks. This is a copy of my last email.
Can someone here help me, as I am pulling my hair out.
Further to my email requesting help running Picaxe Editor 6, sent 5 days ago, I have carried out the following:
1.Removed the copy of PE6 from my laptop.
2.Checked that the laptop is fully up to date with MS updates.
3.Restarted the laptop.
4.Reloaded PE6 from your website.
5.Installed the drivers for the download cable.
6.Fitted the download cable to the USB socket and allowed the laptop to install the new hardware.
7.Started PE6 by double clicking the exe file.
As soon as the small PE6 window appears it stops and goes to a checking for solution window.
Please can you advise what to do to get PE6 running.
By the way I was brought a Picaxe starter pack for Xmas and there was no disk in the pack, hence I am trying to load PE6 from your website.
Thanks for any help.
Best regards Rick